Can we meet before hiring our doula or night nanny?

Yes, all doulas and night nannies offer a virtual interview on Zoom or FaceTime.

What are the cost for the doulas and night nannies?

Each doula sets her own rates based on experience, training, and certifications. Birth doula services typically start around $800 and can range up to $8,000, depending on the level of support and included services.

Night nannies start at $350/12 hours for overnights with a minimum of 4 overnights per week.

For detailed pricing, package options, and availability, please contact us directly by email to [email protected] or call/text to 347-257-5157.

Can I have my doula with me during my hospital birth?

Yes. All hospitals in the NYC area allow one to two support persons in addition to your doula during labor and birth. Policies can vary slightly by hospital, so we recommend confirming specific guidelines with your chosen facility in advance.

Is birth or postpartum doula care or lactation support covered by health insurance?

Reimbursement for birth doula services is becoming increasingly common in the U.S., though coverage varies by plan. Some international (especially European) insurance plans may offer broader reimbursement options. We recommend contacting your insurance provider directly to confirm your specific benefits and any documentation required for reimbursement.

Doulas are typically considered out-of-network providers. Once you’ve hired a doula, we can provide the necessary paperwork for you to submit a reimbursement claim.

You may also have access to employer-sponsored benefits through programs such as Carrot, Maven, or Progyny, which often include coverage for doula support—be sure to check with your HR team.

What about lactation support?
Lactation consultants (IBCLCs) are more commonly covered by U.S. health insurance plans. After your visit, you’ll typically receive a superbill to submit for reimbursement.

Stephanie from NY Baby is in-network with Cigna, which includes five virtual sessions at no cost and five in-person sessions (travel fees may apply).

Are you offering lactation consultation?

Yes, Stephanie is an IBCLC (International Board Certified Lactation Consultant). She is in-network with CIGNA. More information on virtual or in-home-consultations can he found here.

What happens if my doula is attending another birth when I go into labor?

While this situation is rare, every doula works within a trusted backup system. If your primary doula is unavailable, a qualified backup doula (often from NY Baby) will step in to support you.

Because birth timing is unpredictable, we maintain a network of experienced doulas to ensure continuous coverage—so you can feel confident that you’ll have dedicated support when you need it most.

Do doulas insist on breastfeeding?

Absolutely not. Doulas support your choices and respect what feels right for you and your baby. While breastfeeding is often encouraged for its benefits, there are many valid reasons to choose alternatives such as supplementing, exclusively pumping, or bottle-feeding.

Lactation consultants can help guide you through your feeding options and support you in making informed decisions that work best for your family. Be sure to check with your insurance provider, as many plans cover lactation support.

I’m planning to get an epidural—should I still hire a doula?

Yes. Doulas provide continuous emotional, physical, and informational support throughout labor—regardless of your pain management choices. They can help you understand your options and support you in deciding when to request an epidural, based on your preferences and how your labor is progressing.

Even with an epidural, a doula can help you stay comfortable, suggest optimal labor positions, support communication with your care team, and provide reassurance for both you and your partner. Their role is to support your experience and preferences every step of the way.